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Privacy Policy

Effective Date: 09/03/2025

Last Updated: 09/03/2025

ProKombat.com Privacy Policy

Last Updated: [Insert Date]

1. Introduction

At ProKombat.com, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, in compliance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and international privacy laws including the EU GDPR where applicable.

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2. Information We Collect

We collect the following types of information:

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2.1 Personal Data

When you interact with our website, we may collect the following personal data:

  • Identity Information (e.g., full name, date of birth, username)

  • Contact Information (e.g., email, phone number, billing and shipping address)

  • Payment Information (e.g., card details, transaction history—processed securely through third-party providers)

  • Account Credentials (e.g., login details, passwords)

  • Purchase History (e.g., orders, returns, preferences)

  • Marketing Preferences (e.g., email subscriptions, survey responses)

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2.2 Automatically Collected Data

We may collect certain data automatically when you visit our website:

  • IP address and device details

  • Browser type and operating system

  • Referring website or source

  • Site usage behavior (e.g., pages visited, time spent, interactions)

  • Cookies and tracking technologies (see Section 7 on Cookies)

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3. How We Use Your Data

We use the collected data for the following purposes:

  • To process and fulfill orders (including payments and deliveries)

  • To manage customer service interactions (handling inquiries and complaints)

  • To enhance website functionality and user experience

  • To comply with legal and regulatory obligations

  • To personalize marketing and promotional campaigns (with your consent)

  • To ensure security and prevent fraud

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4. Legal Basis for Processing

We process your data under the following legal bases:

  • Contractual necessity (to fulfill orders and provide requested services)

  • Legal obligation (to comply with tax and regulatory requirements)

  • Legitimate interests (to improve services and protect security)

  • Consent (for marketing communications and non-essential cookies)

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5. Sharing & Disclosure of Data

We do not sell your personal data. However, we may share your data with:

  • Payment service providers (e.g., PayPal, Stripe, bank institutions)

  • Shipping and logistics partners (for order fulfillment)

  • Marketing and analytics providers (Google Analytics, email platforms)

  • Legal authorities (if required by law or for fraud prevention)

All third parties we engage must comply with UK GDPR and international data protection standards.

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6. Data Retention & Security

We take strict measures to protect your personal data:

  • Encryption of sensitive data

  • Secure storage with restricted access

  • Regular security audits and compliance checks

  • Firewalls and anti-fraud measures

We retain your data only as long as necessary to fulfill legal, contractual, and operational purposes.

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7. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience. These include:

  • Essential Cookies (necessary for website functionality)

  • Analytical Cookies (to improve website performance)

  • Marketing Cookies (to personalize ads and promotions)

You can manage cookie preferences via our Cookie Settings page.

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8. Your Rights

Under UK GDPR, you have the following rights:

  • Right to Access (obtain a copy of your data)

  • Right to Rectification (correct inaccurate information)

  • Right to Erasure (request deletion of your data)

  • Right to Restrict Processing (limit how we use your data)

  • Right to Data Portability (transfer your data to another provider)

  • Right to Object (to marketing or other processing)

  • Right to Withdraw Consent (for marketing communications)

To exercise these rights, contact us at info@prokombat.com

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9. International Data Transfers

If data is transferred outside the UK or EU, we ensure compliance through:

  • UK/EU-approved Standard Contractual Clauses (SCCs)

  • Data processing agreements with third parties

  • Processing only in countries with adequate data protection standards

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10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website with a revised Effective Date.

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11. Contact Us

If you have any questions or concerns about this Privacy Policy, contact:
Email: info@prokombat.com
 

If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) at www.ico.org.uk.

End of Policy

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