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Data Protection

Effective Date: 09/03/2025

Last Updated: 09/03/2025

ProKombat.com Data Protection Policy

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1. Introduction

ProKombat.com values your privacy and is committed to protecting your personal data. This Data Protection Policy outlines how we collect, use, store, and safeguard your information in compliance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and international data protection laws including the EU GDPR where applicable.

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2. Scope

This policy applies to all personal data processed by ProKombat.com, including data collected from customers, employees, business partners, and website visitors. It covers all processing activities, including online sales, marketing, customer service, and business operations.

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3. Data We Collect

We collect the following types of personal data:

  • Identity Data (e.g., name, date of birth, username, and customer ID)

  • Contact Data (e.g., email address, phone number, billing/shipping address)

  • Payment Data (e.g., card details, transaction history—processed securely through third-party payment providers)

  • Technical Data (e.g., IP address, device information, browser type, login details)

  • Marketing Preferences (e.g., email preferences, survey responses)

  • Order History (e.g., purchased products, returns, and complaints)

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4. How We Use Your Data

We use your personal data for the following purposes:

  • To process and deliver orders (including payments, invoices, and order tracking)

  • To provide customer service (including handling queries and complaints)

  • To improve our website and services (analyzing user behavior and preferences)

  • To comply with legal obligations (e.g., tax regulations, fraud prevention)

  • To send marketing communications (only with your explicit consent)

  • To enhance security and prevent fraud

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5. Legal Basis for Processing

We process personal data under the following legal bases:

  • Contractual necessity (to fulfill orders and provide services)

  • Legal obligation (to comply with UK and international laws)

  • Legitimate interest (e.g., improving services, preventing fraud)

  • Consent (for marketing and non-essential cookies)

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6. Data Sharing & Third Parties

We do not sell personal data. However, we may share data with:

  • Payment processors (e.g., PayPal, Stripe)

  • Shipping and logistics providers

  • Marketing platforms (e.g., email service providers)

  • Legal authorities (if required by law)
    All third parties are required to comply with GDPR and ensure data security.

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7. Data Storage & Security

We implement strict security measures, including:

  • Encryption of sensitive data

  • Secure servers and firewalls

  • Access controls and authentication

  • Regular security audits and updates
    Data is stored only as long as necessary for the purposes outlined above.

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8. International Data Transfers

If data is transferred outside the UK/EU, we ensure adequate protection through:

  • UK/EU-approved standard contractual clauses (SCCs)

  • Data protection agreements with third parties

  • Processing in countries with approved adequacy decisions

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9. Your Rights

Under GDPR, you have the following rights:

  • Right to access (request a copy of your data)

  • Right to rectification (correct inaccurate data)

  • Right to erasure (“right to be forgotten”)

  • Right to restrict processing

  • Right to data portability

  • Right to object to processing (including marketing)

  • Right to withdraw consent at any time
    To exercise these rights, contact us at info@prokombat.com

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10. Cookies & Tracking

We use cookies to enhance user experience. You can manage cookie preferences via our Cookie Settings. Essential cookies are necessary for website functionality.

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11. Policy Updates

We may update this policy periodically. Any changes will be posted on our website with an updated effective date.

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12. Contact Information

For questions or data requests, contact:
ProKombat.com Data Protection Officer
Email: info@prokombat.com

If you have unresolved concerns, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at www.ico.org.uk.

For more details please go to our Privacy Policy.

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